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How jurgan69 Handles Your Personal Data

When you open an account with us, we collect only what we need to run your session, process your DANA, OVO, or GoPay wallet transactions, and keep your account secure.

Account data collected at registrationWallet details: DANA, OVO, GoPaySession and device activityYour right to access or delete dataContact path for privacy requests

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PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to request a copy of your data, ask us to correct something, or raise a concern about how we handle your information, these are the direct routes to our privacy team. We aim to respond to data requests within a reasonable timeframe and will confirm receipt when your message reaches us.

Team online

Email Privacy Team

Send a written data request to our privacy address. Include your registered email and the wallet type — DANA, OVO, or GoPay — linked to your account so we can locate your record.

Live Chat Support

Open the chat widget from your account dashboard. Select the account help category, then choose privacy or data request from the dropdown to route your query to the right team.

Account Settings Path

Go to Account Settings, then Privacy, to download a summary of the data tied to your profile. You can also flag a correction request directly from that screen without contacting support.

Data We Collect and Why We Collect It

jurgan69 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect three categories of data. First, account data: your name, email address, and the mobile number you register with. Second, payment data: when you link DANA, OVO, or GoPay, we record the transaction reference and wallet identifier needed to match deposits and withdrawals to your

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account — we do not store your full wallet PIN or password. Third, technical data: your device type, browser session, and IP address, which we use to detect unusual login attempts and keep your account accessible from Bandung, Medan, or wherever you are in Indonesia. We
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do not sell any of this data to third parties. Retention follows local regulatory requirements and our internal review cycle; data no longer needed for account or compliance purposes is deleted on a rolling schedule. Availability of certain account features depends on local law and eligible
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regions. Payment context chips below show the wallet rails your data touches when you transact with us.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT IT

Data Handling, Cookies, and Account Security

We apply encryption across account login, wallet verification steps, and data storage. Our cookie policy is straightforward: we use session cookies to keep you logged in across your browser and functional cookies to remember your preferred payment method — DANA, OVO, or GoPay — so you are not re-entering details every visit. We do not use advertising cookies to track you across other sites. You can manage cookie preferences from the footer link on any page.

Data Encryption

Your account credentials and wallet transaction references are encrypted at rest and in transit. We use SSL across every account action, from login OTP to withdrawal confirmation.

Cookie Control

Session and functional cookies only. You can review what is active and switch off non-essential cookies at any time through the cookie preference centre in the site footer.

Data Retention Schedule

We keep your account data for as long as your account is active and for a period after closure as required by applicable regulations. Data that no longer serves a compliance or account purpose is deleted.

Who Can Access Your Data

Only authorised internal teams handling account operations, fraud checks, and wallet reconciliation can access your personal data. We do not share it with marketing partners or data brokers.

Common Questions About Your Privacy Rights

These are the questions we hear most from account holders about how their data is used, stored, and managed. If your question is not here, the privacy contact paths above are the fastest route to a direct answer.

We collect your name, email, and mobile number at registration. When you add a payment method, we record the wallet reference for DANA, OVO, or GoPay — not your PIN or login credentials for those apps.

Yes. Send a request through the live chat or email privacy channel with your registered email and linked wallet type. We will confirm receipt and send your data summary within a reasonable processing period.

Submit a deletion request via the privacy email or live chat. We will remove data that is not subject to retention obligations under applicable regulations. We will confirm when the deletion is complete.

We do not sell or share your data with advertising networks or data brokers. We may share limited data with payment processors — DANA, OVO, GoPay — strictly to complete your transactions.

We use session cookies to keep you logged in and functional cookies to remember your saved payment method. No advertising or cross-site tracking cookies are placed. You can manage preferences in the site footer.

After closure, we retain data for the period required by applicable local regulations. Once that period ends, your records are deleted on our standard schedule. Exact timelines depend on local law and eligible regions.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How jurgan69 Handles Your Personal Data

How to Reach Us About Your Privacy

Email Privacy Team

Live Chat Support

Account Settings Path

Data Handling, Cookies, and Account Security

Common Questions About Your Privacy Rights

01 What personal data does jurgan69 collect when I register?

02 Can I request a copy of all the data you hold on my account?

03 How do I ask jurgan69 to delete my account data?

04 Does jurgan69 share my data with third parties?

05 How does jurgan69 use cookies on my device?

06 How long does jurgan69 keep my data after I close my account?

Privacy Policy

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